Items available for pre-order have a finite window in which they may be purchased. At the end of this period, the items are then produced and shipped. Be sure to note the expiration date/time so
you don't miss out.
Because we only produce the exact amount purchase of a given item, exchanges are extremely difficult (if not impossible). So, please check the sizing information before ordering. If you have any
questions, shoot us an email at email@example.com and we'd be glad to help.