Items available for pre-order have a finite window in which they may be purchased. At the end of this period, the items are then produced and shipped. Be sure to note the expiration date/time so you don't miss out.
Because we only produce the exact amount purchase of a given item, exchanges are extremely difficult (if not impossible). So, please check the sizing information before ordering. If you have any questions, shoot us an email at firstname.lastname@example.org and we'd be glad to help.
Unlike pre-order items, we have stock products physically on-hand and ready to ship. Since they already exist, you should receive stock items much faster than pre-order ones. Although, please keep in mind that all items in an order ship together and if your order includes a pre-order item, the entire order will be sent when that item is finished. So plan accordingly.
On-demand items are produced when an order is placed. There is some extra lead time with these products to account for the production, but they are always available. Check each product for an estimated shipping date.
Unavailable items can't currently be purchased. They may be pre-sale items that have expired or stock items that are currently sold out. If you'd like you can provide your email address on the product's page to be notified when it is available.