Terms of Service.
Pay Attention. This is important.
These are rules not guidelines. If we need to change anything, we may or may not tell you before we do.
Welcome to Cotton Bureau. It’s our privilege to help you create high-quality t-shirts, hoodies, and more for designers and people who appreciate design. We have a few rules you need to follow, so pay attention.
Although the language in this Terms of Service is simple, the intentions are serious and this contract is a binding, legal document between Cotton Bureau and you governing the use of our Website.
Website Access and Use
Cotton Bureau grants you the permission to use and access this Website as set forth in these Terms of Service, so long as:
- You use the Website only for your personal, noncommercial use.
- You will not copy or distribute any part of this Website in any way without first receiving Cotton Bureau’s written permission.
- You won’t modify our Website or change it in any way; and
- You otherwise comply with our Terms of Service and Privacy Policies.
You must be at least 18-years-old to use our website. If you're not, ask your parents for permission.
Our Website requires that all users are old enough to form a binding, legal contract with Cotton Bureau. By using our websites and creating a user account, you promise to us that you are at least 18 years old (or the correct age to form a legal, binding contract in your jurisdiction). If you are younger than the age to form a valid, legal contract with us, you must get your parent or guardian’s permission to use this Website.
Cotton Bureau uses Stripe to govern all purchases from our Website. As long as you have a credit card you‘ll be fine.
Please note that Cotton Bureau reserves the right to contact you in connection with our or your compliance with and the performance of these Terms or any User Posts (defined below), Designs (defined below), or activities related to using the Cotton Bureau Website.
Please be mindful of the things you post or submit to us. We have the power to save these posts and designs, and there are some scenarios where we may need to release your information for legal reasons.
By using our website, you acknowledge and agree that Cotton Bureau may preserve User Posts, Designs, and activities in connection with this Website. Cotton Bureau may also disclose these User Posts, Designs, and activities in connection with the Website if required to do so by the law or in the good faith belief that such action is reasonable and necessary to:
- Comply with the law or legal process;
- Enforce these Terms of Service;
- Respond to claims that the User Posts, Designs, and activities in connection with this Website violate the rights of third parties; or
- To protect the rights, property, or personal safety of Cotton Bureau, Website users, and the public
No Liability for Third Party Websites
These Terms of Service apply to all Website users. This includes Website users who contribute information, ideas, User Posts, Designs, and other materials or services on the Website. The Website may contain links to third party websites that are not owned or controlled by Cotton Bureau. Cotton Bureau cannot control, and will not be held responsible for, the content, privacy policies, or practices of any third party websites. By using the Cotton Bureau Website and our services, you specifically release Cotton Bureau from any and all liability arising from your use of any third party website.
Intellectual Property Rights
Cotton Bureau Intellectual Property Rights
Everything that isn't submitted by a user belongs to us.
The content on the Website, except all User Posts (as defined below) and Designs (also defined below), are owned by and are licensed to Cotton Bureau. This includes, without limitation, the text, graphics, and photos created by and for the Cotton Bureau, interactive features (“Content”) and trademarks, service marks, and logos contained on our Website (“Marks”), subject to copyright and other intellectual property rights under United States and foreign laws and international conventions. The Content on our Website is provided to you AS IS, for your information, and personal use only. Our Content may not be used, manipulated, copied, reproduced, transmitted, distributed, broadcast, displayed, sold, licensed or otherwise exploited for any purpose whatsoever. If you would like to use this Content in the ways listed within this section of the Terms of Service, Cotton Bureau must approve this use in writing or permission must be expressly granted in these Terms of Service. Cotton Bureau reserves all rights not expressly granted in and to the Website and the Content contained within.
By using this Website, you promise Cotton Bureau that you will not use, copy or distribute any of the Content other than expressly specified and permitted in these Terms of Service. This includes any use, copying, or distribution of User Posts (as defined below) or Designs (as defined below) of third parties obtained through the Website for any commercial purpose. If you download or print any of the Content for personal use, you must keep all copyright information, notices, and proprietary information attached to this Content. You additionally promise that you will not circumvent, disable, or otherwise interfere with security related features of the Website or features that prevent or restrict the use of copying of any Content or enforce limitations on this Website or the content within.
Copyright Infringement Claims
Cotton Bureau is an artist-driven website made by artists, for artists. We respect the intellectual property rights of all of our users, and we want all of our users to do the same. We want to make sure that your intellectual property interests are protected. If you feel, at any time, that your copyright has been used in a way that constitutes copyright infringement, you must contact Cotton Bureau in writing. The writing must contain the following information (for more information, please speak to an intellectual property attorney or reference Section 512(c)(3) or the Copyright Act to confirm all requirements):
Do you see something on our site that belongs to you? Let us know. Please include the information requested in this section so that we can help you.
Also, you may want to make sure the information you provide is accurate—unless you like the idea of potentially being held liable by the court.
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
- A description of the copyrighted work that you claim has been infringed upon;
- A description of where the material that you claim is infringing is located on our Website;
- Your address, telephone number, and email address;
- A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf
Cotton Bureau’s Copyright Agent for notice of claims of copyright infringement on this Website can be reached at the following address:
110 Torrens St. Suite 101
Pittsburgh, PA 15206
Please note that we take any claims of copyright infringement very seriously. Under section 512(f) of the Copyright Act, if you knowingly or materially misrepresent that material or activity is infringing, you may be subject to liability.
Posting Content on our Website/Submitting Designs
User Posts and Design Submissions
The Cotton Bureau prides itself in its user-driven design submission process. With the interactive nature of this user-driven experience, it is impossible for Cotton Bureau to assume responsibility for any of the materials posted by our users or the designs submitted to us. The ideas, suggestions, opinions, comments, and observations made by Cotton Bureau users, and any text, data, artwork, vectors, photographs, video, music, sound, chat, messages, designs, files or any other materials submitted to Cotton Bureau by users (collectively, “User Posts”) or any text, data, artwork, vectors, photographs, messages, Designs, and files associated with the Design submission process (collectively “Designs”) are not endorsed by Cotton Bureau.
We have many users submitting many posts and designs to our website every day. We can't be responsible for the things our users post or submit. Likewise, Cotton Bureau doesn't endorse what our users say, do, or submit to us.
You are responsible for using this site at your own risk. If you have any problems with user submitted content, please contact that user directly.
We additionally make no guarantee regarding how reliable, accurate, or high quality these User Posts and Designs are on our Website. You agree that it is your responsibility to evaluate and bear any risks related to your use of any User Submission or Designs, including any reliance on the accuracy, completeness, or usefulness of such User Submission or Designs. The person who originally posted the User Submission or Design is the fully responsible party for all problems or issues associated with the User Submission or Design. The original poster is the only party responsible for any damage you may suffer as a result of User Posts or Designs.
Submitting User Posts and Designs; Representations and Warranties
If you post or submit anything to Cotton Bureau, you are responsible for how people react to it. This includes lawsuits.
If you submit or post content or designs to our Website, you promise Cotton Bureau that you own all the rights to everything you give us.
If you don't own all the rights to the things in your posts/submissions, you promise that you asked the owner of these rights to let you use them.
Does your post/submission contain pictures or depictions of friends? Family? Strangers? By giving it to us, you're promising you got their permission first.
If the people in your design/post are under 18, you also promise that you got permission from their parents or guardians first, too.
By submitting a post/design to Cotton Bureau, you promise you're not stealing another person's work, you're not hurting someone's reputation, etc.
As a Cotton Bureau Website user, you are fully responsible for the User Posts and Designs you submit to our Website, and for the consequences for posting or publishing them.
If you decide to submit any User Posts to Cotton Bureau’s website, or if you submit any Designs to Cotton Bureau, you acknowledge and agree to be liable for these User Posts and Designs. By posting User Posts or submitting a Design containing your ideas, suggestions, opinions, comments, and observations made by Cotton Bureau users, and any text, data, artwork, vectors, photographs, video, music, sound, chat, messages, Designs, files or any other materials, you warrant and represent to Cotton Bureau that:
- You own all the rights in your User Posts and Designs and the performance in your content.
- If you do not own all the rights in your User Posts and Designs, you have secured all of the necessary rights in your User Posts and Designs to enable you to grant Cotton Bureau the right to use and enforce these User Posts and Designs to their fullest extent.
- You are the person who is pictured, depicted, or heard in your User Posts and Designs.
- If you are not the person pictured, depicted, or heard in your User Posts and Designs, you have obtained permission (and publicity rights, if necessary), from each person depicted/heard (including parental or guardian permission for all parties under the age of 18) to grant the rights to Cotton Bureau; and
- Your User Posts and Designs do not infringe on the intellectual property rights of others, the Materials are not defamatory in nature, nor do they infringe on the moral rights, privacy rights, or publicity rights of others.
Cotton Bureau’s Right to Your User Posts and Designs
You retain all rights in your User Posts and Designs. However, by submitting your User Posts and Designs to Cotton Bureau, you agree to give Cotton Bureau a worldwide, non-exclusive, royalty-free, freely sublicensable (through multiple tiers), and transferable right and license to use, reproduce, modify, distribute, prepare derivative works of, display, and perform the User Posts and Designs in connection with the Website and Cotton Bureau’s (and its successors’) business. Cotton Bureau will use this license for promotional purposes and redistributing part or all of the Website (and derivative works thereof) in any media now known or developed later.
We don't own your Designs, you do.
We're all friends here. If you submit a Design or User Post to our website, you also give us permission to use your submissions in connection with advertising our business or redesigning our website.
You acknowledge and agree that submitting User Posts or Designs for any period of time on our Website is sufficient consideration for this license granted to Cotton Bureau.
If you choose to post User Posts or submit Designs on the Cotton Bureau Website, we require that you adhere to generally accepted rules of etiquette and standards of behavior. Your use of our Website reflects your respect for the legal rights of users connected with the Cotton Bureau. You understand that the Cotton Bureau does not guarantee confidentiality with respect to User Posts or Designs.
We have guidelines for you to follow when you submit your content to us.
Don't lie to us, steal from us or others, and don’t harass other users. In short, don’t be a jerk.
By using this Website and participating in the services we offer, you agree that your User Posts and Designs will not contain anything that is or could appear to be:
- Threatening, harmful, stalking another user, harassing, hateful, racially, ethnically, or otherwise objectionable;
- Untrue, misleading, libelous, invasive to another person’s privacy or protected data;
- Pornographic, sexually explicit, unlawful or plagiarized;
- Infringing or allegedly infringing on a third party’s intellectual property rights, including patent, trade secret, copyright, trademark, right of publicity or other proprietary rights, including, but not limited to, any User Posts or Designs that are subject to any third party claim for infringement;
- Anything that you do not have the legal right to transfer;
- Anything that you are legally bound not to disclose under contractual or fiduciary relationships including, but not limited to, inside information or proprietary and confidential business information;
- Unsolicited, undisclosed, or unauthorized advertising;
- Software viruses or any other malicious computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunication equipment;
- Data or information obtained by the unauthorized access of another’s computer or account with which such a posting or submission would constitute unauthorized use; and
- Any other post or submission that violates applicable local, state, national or international law, regulation or statute (including export laws).
No Bots Allowed
By using our Website and our services, you agree not to use or launch any automated system, including without limitation “robots”, “spiders”, or similar technological devices or programs that access our Website in a way that sends more request messages to the Cotton Bureau servers in a given period of time that a human can reasonably produce in the same period by using a traditional, online web browser.
We don't monitor our users' conduct all the time, so we can't promise the content submitted to our website will be perfect.
By using our website, you understand that we can't be held responsible for what other people say or do on our website.
You promise Cotton Bureau that you will not collect or use any personally identifiable information (“PII”) including, without limitation, account names, email addresses, or other User Posts or Designs from the Website, nor use the communication systems provided by the Website for any commercial solicitation purposes, including without limitations to solicit, for commercial purposes, any users of the Website.
Monitoring User Posts and Designs
The Cotton Bureau expressly disclaims any and all liability in connection with User Posts and Designs. BY USING OUR WEBSITE YOU UNDERSTAND AND AGREE THAT COTTON BUREAU DOES NOT REGULARLY MONITOR THE USER POSTS ON OUR WEBSITE. ALL CONTENT ON THIS WEBSITE IS PRESENTED TO YOU “AS IS” AND “AT YOUR OWN RISK.”
Cotton Bureau reserves the right to modify or remove Content and User Posts in it sole discretion and without prior notice. Cotton Bureau also reserves the right to terminate a user’s account and access to the Website at any time in its sole discretion and without prior notice.
Our design creation process is completely user-driven. We ask that all aspiring artists and designers submit their Designs to us for the chance to get their Design printed by Cotton Bureau.
Our Design Selection Process happens in these simple steps:
- We will put your Design on the Cotton Bureau Website for a two-week presale.
- You and Cotton Bureau will spread that word that your Design is up for presale through social media, blog posts, emails, carrier pigeons, and smoke signals, etc.
- You will have TWO WEEKS to sell 12 or more items during the presale. If you reach the 12 item minimum, we will print your design. If you don’t, no harm, no foul.
- If your design clears the presale process, we take your Design and print it at our Pittsburgh print shop. We will press-check the Design to ensure that it looks just like you intended it to.
- Once the items are printed and approved, we will send your design all over the planet.
- As long as your design sells at least 25, you get paid! Over 12 and we still print your design, but we keep all sale proceeds to cover our costs.
- If you have any issues with the printing process (questions, comments, returns, exchanges, lost packages, changes of address, etc) we handle them on-site. Please contact email@example.com for any customer service related issues.
Setting a Price
If your submission is accepted, we will contact you about setting a price for your Design. Depending on the complexity of your Design (fabric type, ink colors, print locations, etc), we will create a base price for the Design that includes the cost and profit that will go to Cotton Bureau. As the artist, we will let you set your own profit margin on top of our quoted base price.
How Cotton Bureau Pays You
Cotton Bureau uses PayPal or bank transfer to distribute payments to sellers. If you choose to enable bank transfers, you expressly authorize Cotton Bureau’s service provider, Dwolla, Inc. to originate credit transfers to your financial institution account.
Technical Requirements for Designs
Cotton Bureau requires that all Design submissions comply with the following technical guidelines:
- Vector files (with artwork at actual size) are best.
- If vector isn't possible, 600dpi raster images (at actual size or bigger) also works.
Make sure all your colors are easily separable: All colors must be on separate layers, or in separate groups.
Designs will have a printable area of 11" wide by 14" tall for the t-shirt front or back. If you want to print on the sleeve, keep it 3" by 3" or smaller.
Cotton Bureau allows printing in two locations. Designers can choose from front, back, and sleeve prints.
Keep your main print location (front) to four (4) colors or fewer. Keep your secondary print location (back or sleeve) to two colors or fewer. (Please note that black and white count as colors).
The Cotton Bureau uses uncoated Pantones for our ink colors. If you have specific Pantone colors in mind for your Design, please let us know. If you don’t, the Cotton Bureau will strive to provide the closest match to your Design submission.
Choose a background color for your Design, and we’ll find the best material match later.
One Print Per Design
For now, we can only print up to 4 ink colors per Design.
Cotton Bureau prints all Designs that clear the presale process at our print shop in Pittsburgh, Pennsylvania. We want to make sure that your Design is printed in a way that captures your original artistic intent. However, we cannot guarantee that the Design will meet your expectations and we will not confirm with you that the printing matches your original Design. It is up to our discretion whether or not to send you a mockup for approval.
We cannot guarantee that the printing process will always be error-free. So, we can’t be liable to you or any third party for damages, including lost profits, lost savings or other incidental, consequential or special damages arising out of the print, even if you have advised us of the possibilities of such damages. You are solely responsible for the final proof of all materials before printing.
Purchasing Merchandise from Cotton Bureau
Product Specifications, Pricing, and Typographical Errors
Our Cotton Bureau team is only human, and therefore we make mistakes from time to time. We can’t promise that all of our product specs, pricing or other content on our Website is complete and accurate or error-free. If we make a mistake relating to the pricing or specs of any of our merchandise, Cotton Bureau has the right to cancel or refuse these orders at its own discretion.
We all make mistakes from time to time. This is what you can expect should something go wrong.
Cotton Bureau can’t guarantee that the item you ordered will be available. If we are unable to ship your item order to you, we will give you a full and immediate refund.
Shipping and Risk of Loss
Cotton Bureau ships all printed Designs via USPS First Class mail. This includes all international orders. Please note that all domestic orders above 13oz will be shipped Priority.
All merchandise purchased from the Cotton Bureau is pursuant to a shipment contract. The risk of loss and title passes to you, the buyer, upon delivery to the carrier.
Customer Service and Support
At Cotton Bureau, we want to make sure you’re satisfied with your order. If you would like to contact us for customer service and support, please send us an email to firstname.lastname@example.org.
Do you have questions about your order? Email email@example.com.
Please note that if you receive an item that is the wrong size or Design, we are unable to issue you a replacement. We will, however, give you a full and immediate refund.
Term & Termination
By using our Website, you understand and agree that Cotton Bureau, at its sole discretion, and with or without cause or notice to you, can terminate these Terms of Service, your access to the Website, or suspend or block your access to the Website.
We hope we never have to do this to you… but, If we block or suspend you from using our website, there are certain legal protections that don’t go away.
In the event that termination occurs, Cotton Bureau retains the ability to exploit the electronic or printed materials it has created, or developed specific plans to create, that contain such User Posts or Designs (as specified in our “PROHIBITED CONDUCT” section of these Terms of Service)
By using and accessing our Website, you agree to indemnify, defend and hold harmless Cotton Bureau, its affiliates and suppliers from any liability, loss, claim and expense (including attorneys’ reasonable fees) related to:
If you're causing problems on our site or with our users, we can't be responsible for any losses you experience because of your own conduct.
- Any claim due to or arising out of Your violation of the Terms of Service, including but not limited to a claim arising out of a breach of Your representations on warranties made under these Terms of Service;
- Your use of and/or access to the Website;
- Your violation of any third party right, including without limitation, any copyright, property, moral or privacy right; or
- any claim that Your User Post(s) or Designs caused damage to a third party or another user.
Limitation of Liability
YOU EXPRESSLY UNDERSTAND AND AGREE THAT COTTON BUREAU WILL NOT BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF DATA, PROFITS, BUISNESS INTERRUPTION, GOODWILL, USE OR OTHER INTANGIBLE LOSSES RESULTING FROM: (I) THE USE OR THE INABILITY TO USE COTTON BUREAU’S SERVICES; (II) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; OR (III) ANY OTHER MATTER RELATING TO COTTON BUREAU SERVICES EVEN IF YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Things happen. We can't be held legally responsible if they do and cause you damage. Sorry, guys.
If a lawsuit arises, we can't be legally responsible for an amount greater than a full refund associated with your purchase.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY, THE MAXIMUM AGGREGATE MONETARY LIABILTY OF COTTON BUREAU AND ANY OF ITS AGENTS, SUPPLIERS, EMPLOYEES, OR AFFILIATES IN CONNECTION WITH THE COTTON BUREAU SERVICES, UNDER ANY THEORY OF LAW (INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, AND INFRINGEMENT) SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO US.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COTTON BUREAU SERVICES AND WEBSITE CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTIES, CONDITIONS, REPRESENTATIONS OR GUARANTIES OF ANY KIND, EITHER EXPRESSED, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, TITLE, NONINFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. COTTON BUREAU DOES NOT WARRANT THE OPERATION OF ITS OFFERINGS WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT YOUR USE OF COTTON BUREAU SERVICES SHALL BE AT YOUR SOLE RISK. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY A COTTON BUREAU AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY.
Exclusions and Limitations
Nothing in this Agreement is intended to exclude or limit any condition, warranty, right or liability, which may not be lawfully excluded or limited.
No Third Party Beneficiaries
You agree that, except as otherwise expressly provided in this Terms of Service, there shall not be third party beneficiaries to the Terms of Service.
The Terms of Service (including any policies, guidelines or amendments that may be presented to your from time to time) constitute the entire agreement between you and Cotton Bureau and govern your use of Cotton Bureau Services, superseding any prior agreements between you and Cotton Bureau for the use of Cotton Bureau services. You also may be subject to additional terms and conditions, rules, regulations, and applicable law that may apply when you use or purchase certain other services from Cotton Bureau. The provisions limiting Cotton Bureau’s liability will survive the expiration or termination of this Agreement and all appendices and attachments.
Choice of Law and Forum
Our company is from Pittsburgh, PA. Lawsuits and legal complaints must be governed by the Commonwealth of Pennsylvania. More specifically: Allegheny County.
The Terms of Service and the relationship between you and Cotton Bureau shall be governed by the laws of the Commonwealth of Pennsylvania without regard to its conflict of law provisions. You and Cotton Bureau agree to submit to the personal and exclusive jurisdiction of the courts located within Allegheny County, Pennsylvania.
If we decide to change our company structure, merge it with another company, or anything else...you give us permission to give this binding contract to the next business in line. This happens automatically.
Cotton Bureau may assign or transfer (whether by merger, reorganization, consolidation, Intellectual Property or otherwise) this Agreement or any obligation incurred in this Agreement. Cotton Bureau may assign this Agreement without the need for your consent to a subsidiary or affiliated company now existing or organized in the future. This Agreement will be binding upon and inure to the benefit of the parties and their respective successors.
Waiver and Severability of Terms
If parts of this contract end up breaking the law or make no legal sense at all, this contract doesn't disappear. Instead, the problematic sections will be removed from the contract and all other sections will stay in place.
If any provision of this Agreement is illegal or unenforceable, that provision is severed from this Agreement and the other provisions remain in force.
Statute of Limitations
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of Cotton Bureau Services or the Terms of Service must be filed within one (1) year after such claim or cause of action arose or be forever barred.
If some force of nature beyond our control stops or delays either of us from transacting business together, neither of us will be legally responsible to each other for losses or damages that result from that force of nature.
Neither party will be held liable or deemed to be in default for any delay or failure in performance under this Agreement for interruption of service directly or indirectly from acts of God. Neither party will be legally responsible to the other party for any losses or damages of nature incurred or suffered by that other party (otherwise than under any express indemnity in these Terms of Service or Privacy policies).
As soon as reasonably practicable following the date of commencement of a Force Majeure Event, and within a reasonable time following the date of termination of a Force Majeure Event, any party invoking it shall submit to the other party reasonable proof of the nature of the Force Majeure Event and of its effect upon the performance of the party's obligations under this Agreement.